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SugarCRM Professional Thailand ไทย

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Sugar Dashboard

      SugarCRM is an affordable and easy to use customer relationship management (CRM) platform, designed to help your business team communicate with prospects, share sales information, close deals, and keep customers happy.

Thousands of successful companies use SugarCRM every day to manage sales, marketing and support.

      SugarCRM: Sugar Professional Edition is ideal for small and medium-sized companies, large enterprises, and government organizations and can run both in the cloud and on-site.

Sugar Professional

Solution Features:

CRM Foundation

o  Lead, Opportunity, and Account Management
o  Campaign Management, Email Marketing
o  Case Management and Incident Tracking
o  Advanced Dashboards

Mobile CRM

o  Mobile Browser
o  Sugar Mobile for Android (native app)
o  Sugar Mobile for iPhone and iPad (native app)

Global CRM

o  Multi-currency support
o  Out-of-the-box support for 22 languages

Social CRM and Collaboration

o  Activity Streams
o  Cisco WebEx Meeting Center integration
o  Citrix Online GoToMeeting integration
o  Cloud Connectors to Facebook, Hoovers, Jigsaw, LinkedIn, Twitter, and Zoominfo
o  Gmail and Google Docs integration
o  InsideView integration
o  Integration with SMS Gateway
o  Integration with ERP, for example, SAP
o  Integration with Call Center and IP PBX, for example, Asterisk IP PBX, Elastix, and Cisco Call Manager

Advanced Features

o  Reporting
o  Sales forecasting
o  Quotes
o  Product catalog
o  Contracts

Administration

o  Access Control List
o  Advanced Team Security
o  Data Quality Controls
o  Sugar Studio for easy configuration
o  Sugar Logic and Module Builder for easy customization
o  User, Role, and Team management
o  Workflow Automation

        Having a good customer relationship management application can make a significant difference in your organization’s ability to proactively reach out to customers and build lasting relationships.   An effective CRM implementation can help you connect to your customers and sales leads more efficiently and effectively, while enabling you and your team to speak as one voice in all your customer interactions and at any point in the customer relationship lifecycle. 

        Realizing the importance of a customer-centric approach to doing business, Signify has developed CRM implementation methodology and advanced CRM systems applications based on the world’s leading CRM solution, SugarCRM.  Thailand-based companies are increasingly recognizing the importance of an effective CRM solution, and to that end, are choosing SugarCRM as a core part of their sales and customer service operations.

         The SugarCRM system can work across platforms, and is accessible through the web, being available to you and your sales team at any time of the day, and from any location with an internet access.   Companies which implement the SugarCRM, ไทย wherever they have access, quickly see its benefits as a tool to promote good customer service practices throughout the organization.      Having a robust CRM system in place also enables management to track performance in the most important areas of your company’s operations – customer follow-up and responsiveness.  That capability applies not only to current customers, but also to tracking success with potential leads and lead conversion.

        Signify and the SugarCRM solution can make a significant difference in your organization’s ability to make the most out of your company’s two most important assets – existing customers and new customer leads.

 

Sugar Professional Brochure (PDF File)
This document describes the difference among Sugar Editions: Sugar Professional, Sugar Corporate, Sugar Enterprise, Sugar Ultimate
Comparison of Different CRM Platforms including salesforce.com and Microsoft Dynamics CRM

SugarCRM 2011 MVP Signify

Signify has been Sugar Partner for APAC since 2008.

We received 2011's Most Valued Partner (MVP) at SugarCon 2011.

We received 2010's Top Performer Award at SugarCon 2010.

Top reasons for having CRM:

1.  Increase sales team collaboration and success rate (75%)
2.  Interactive management-level sales reports (45%)
3.  Reduce sales cycle (35%)
4.  Faster response for customers (30%)

**source: Aberdeen Research

Key performance indicators that manager can access from CRM:

1.  Customer Lifetime Value (50%)
2.  Bid-to-Win Ratio (40%)
3.  Product Target Achievement (30%)
4.  Forecast Accuracy (25%)

**source: Aberdeen Research

Top benefits for Web and Mobile CRM Application:

1.  Field sales and service personals can access customer records and make an informed decision (80%)
2.  Conveniently collect data while traveling to visit customers (70%)
3.  Effective communication between field staff and back-office staff in HQ (40%)

**source: Aberdeen Research

 

SugarCRM New Edition 7.1 is now available!  

Major enhancement includes:
1.  Interactive Dashboards with HTML5 technologies
2.  More detailed Sales Forecast
3.  "i" CRM with convenient record preview and managed indicators
4.  Improved Sugar Mobile on IOS and Android and more.....

 

Sugar 7 Performance Matrics

 

Sugar 7 Forecast

 

Sugar 7 New List View

 

Sugar 7 Tablet

 

Sugar Mobile