Project Services

Project Services

Signify provides professional services so that our clients can be assured that their sales and service team will have process improvement, will achieve better productivity, and can utilize the software for the maximum benefits.

Currently, we offer:

o   Start Package for small-to-medium (SME) customers

o  Customized Project Services for enterprise customers

Start Package for SME

This service package helps small-to-medium (SME) companies to quickly establish sales and service process, workflow, and reporting.

The service package includes:

o  Project kick-off meeting with the customer*.

o  Analyze requirements and setup the systems**.

o  Consult for users to prepare master customer data and product data.

o  Provide 1 user training class.***

o  Provide 2 systems: Staging System (for testing and user training) and Production System****

 

* The project kickoff date is scheduled accordingly with Signify service team’s availability but shall not exceed 30 days after the customer payment.
**The services are provided by Software Analysts, limited to 5 working days (man days).  The services do not cover Software Customization.
***Number of training in this package is 1.    If customer finds that more training class is needed, customer can also purchase extra Training Days from Signify Sales Team.
****Software subscription (for Production Systems) is subject to start within 90 days after project kick-off meeting.

Customized Project Services

Signify can customize the software and enhance the functionality to meet customer’s unique requirements.     Upon understanding customer’s requirements and budget, our team will propose solutions and project plan for customer’s consideration.

Planning

Business Transformation Study

Requirement Analysis

High-Level Business Process Design

High-Level Report and Dashboard Design

Design

Business Process Mapping

Detailed Application Design

Detailed Database Design

Detailed Integration Design

Use Cases

Development

Web App Customization

Mobile App Customization

Executive Dashboard Development

Web Service Integration

Implementation

Project Management Services

Prototype Review

User Training

User Acceptance Test (UAT)

System Integration Test (SIT)

System Volume Test (SVT)

System Cut-Over

Managed User Support

Service Desk

Case Management Systems and Reports

Investigation for Systems Enhancements

Managed Systems

Managed Application Hosting

Systems Tuning and Performance Monitoring

Preventive Server Maintenance

Have other questions?   Please contact our sales team at +66 2 863 6038